FAQ

Yes. We are a makeup brush manufacture located in Cangzhou City, Hebei, China know as the “capital of Brushes”, the China’s largest high-quality makeup brushes base.

We  focus on one thing over the years. That is, we constantly develop new products and make better makeup brushes for our customers

Yes, we will send samples according to the customer’s request. Usually there are no logo samples. The related costs required please contact our staff.

The sample fee will be fully refunded after the bulk order is confirmed.
Welcome to request samples and check the quality.

Yes, we can make samples according to the customer’s design.

Because the ferrule, handles and bristles need to be individually designed to open molds and dyes, the proofing period is relatively long, and a certain proofing fee needs to be charged in advance.

Of course,These proofing fees will all be returned when the mass order comes.

Our main logo printing options include laser, Pad printing and hot stamping printing. The laser printing is mainly printed on the brush tube. Pad printing and hot stamping can be printed on the handle.

There are two kinds of hot stamping, silver hot stamping and gold hot stamping. The specific choice of the method depends on the material and color of the product.

In the case of spare parts reserves, generally we need 20 days to print logo.

In order to ensure the quality of the product, reduce the defective rate, and the demand of the process, we printed the logo on the parts before assembling them, and then assembled the finished products. Therefore, we need a process of printing logo and assembling.

Any professional questions you can contact our staff at any time.
We will undergo a rigorous inspection before the product is shipped. After you have received the goods, if you find a problematic product, please provide a picture or video evidence. We will send you a replacement or refund at the first time.

We accept most internationally accepted payment methods.

We recommend PayPal for payment for very small orders such as sample orders and proofing fees. For the relatively large amount of money, we still recommend taking bank payments.

It is also recommended to use alibaba trade assurance to make payments which can protect the interests of both parties.

All our products are professionally photographed by photographers. While pursuing aesthetic effects, they may produce some visual color differences.

Please take the sample you received as the standard.

1.By sea to your nearest port;

2.By air to your nearest airport ;

3.By express (DHL,UPS,FEDEX,TNT,EMS, etc. )to your door;

We will provide tracking number ASAP after the products shipping out.